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Popular articles
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How does JiyuFit work?
Customers create for free, Prospects participate with marketplace commission.
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Customer vs Prospect: the difference
A single published activity switches Prospect → Customer automatically.
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Democratic governance system
Sport first, voting next — your voice comes from your sports activity.
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Partner venue guide
Open your venue to members on a pay-per-use basis. Stripe Connect secures your payouts.
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